Privacy Policy

Last updated: 03/12/2025

Welcome to SoulTwin (“we”, “us”, “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.soultwin.co.uk.

By using our website, you agree to the practices described here.

1. Who We Are

SoulTwin
Email: Contact@SoulTwin.co.uk
United Kingdom

For the purposes of UK GDPR, we are the data controller.

2. Information We Collect

We only collect the information necessary to operate and improve the website.

a. Information you provide

  • Your email or name if you contact us through a form.

b. Information collected automatically

  • IP address

  • Browser and device information

  • Pages viewed and website usage statistics

  • Cookies (essential and analytics)

c. Cookies

We use essential cookies for site functionality and may use analytics cookies to understand how our website is used.
You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Improve the website

  • Maintain security and functionality

  • Analyse website traffic

We do not sell your data.
We do not share your data with third parties for advertising.

4. How Your Data Is Shared

We may share your data only with trusted service providers who help us operate the website, such as:

  • Website hosting (e.g., Squarespace)

  • Analytics services (e.g., Google Analytics)

They only receive the minimum information necessary and cannot use it for their own purposes.

We may also disclose information if required by law.

5. How We Store and Protect Your Data

We use security measures such as:

  • Encrypted connections (HTTPS)

  • Secure servers

  • Limited access controls

We keep your data only for as long as necessary for the purposes outlined in this policy.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion

  • Object to certain processing

  • Withdraw consent (for cookies or analytics)

To exercise your rights, contact us at: [your email]

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 16 years old.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, email us at:
Contact@SoulTwin.co.uk